Shipping policy
Shipping information
Shipping Policy
We work hard to get your order out quickly and make sure your Tug Is The Drug gear arrives safely and on time.
Fast and reliable
We Ship Fast So You’re Ready for the Water
Most orders are processed within 1–2 business days. Once your order ships, you will receive a confirmation email with tracking information.
📦 Processing Time: 1–2 Business Days
Order Processing
Orders are typically processed within 1–2 business days. Processing times may be slightly longer during holidays, promotions, product launches, or high-volume periods.
Shipping Time
Standard U.S. shipping usually takes 3–5 business days after your order has been processed. Delivery times may vary depending on the carrier and destination.
What to Expect
1️⃣
Order Confirmed
After checkout, you will receive an order confirmation email with your purchase details.
2️⃣
Order Ships
Once your order is processed, you will receive a shipping confirmation email with tracking information.
3️⃣
Delivery
Your order arrives at your door and you are ready to hit the water in style.
Tracking Your Order
As soon as your order ships, you will receive a tracking number by email. You can use our Track Order page at any time to check the status of your shipment.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occur due to weather, carrier issues, holidays, or other factors outside our control.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Need Help?
If you have questions about shipping or need assistance with your order, contact us at help@gettightgear.com and include your order number for faster support.
📦 Fast Processing • 🚚 Tracked Shipping • 🇺🇸 U.S. Delivery • 📩 Support When You Need It